Product ID: JW5299
Size:
Big-sized mouse pad 30.7x16 inch / 78x41 cm
Small-sized mouse pad 11x7.8 inch / 28x20 cm
Wrist Rest 19.6x2.7 inch 50x7 cm
Feature : Enhance mouse movement, Anti-Slip
How do you ship packages?
Packages from our warehouse in China will be shipped by Yunexpress depending on the weight and size of the product.
Do you ship worldwide?
Yes, we offer free shipping to most countries around the world. However, there are a few exceptions where we are unable to deliver. Should your residence be within one of these excluded locations, we will reach out to inform you.
How much does shipping cost?
You can enjoy free shipping over $15.
How long does shipping take?
Estimated delivery time:
USA: 7-20 business days
CA: 7-25 business days
AU: 7-20 business days
UK/DE/FR/IT: 7-15 business days
Mostly European Countries ship via European airmail( 7-25 days)
Brazil and other countries takes up to 20-60 days, depends on your customs.
Orders are processed Monday - Saturday , excluding some federal holidays.
All international orders are subject to customs fees determined by their countries regulations.
*This doesn’t include our 2-5 day processing time.
Do you provide tracking information?
Yes, you will receive an email once your order ships that contain your tracking information.
My tracking says “no information available at the moment”.
For some shipping companies, it takes 2-5 business days for the tracking information to update on the system.
Will my items be sent in one package?
For logistical reasons, items within the same order may occasionally be dispatched in separate packages, even if you have requested combined shipping.
Should you have any further inquiries, please do not hesitate to contact us at support@juwas.com, and we will strive to assist you to the best of our ability.